How to customize customer portal?
Customize
your customer portal to give show your brand identity and give your customers a
more personal experience.
There
are three steps to decorating a customer portal:
1. Go to the customer portal management page
to customize the customer portal.
2. Customize your customer portal from the
Customize design menu.
3. On the page, you can set images, themes,
colors, custom buttons, and more.
For
more information, check out our guide.
Get closer with your customers!
This
is Knowledge Base.
Knowledge
Base is a place where you can build up knowledge that you can share with your
customers and colleagues. Knowledge Base is created as a space for creating
FAQs by collecting frequently asked questions from customers. Questions and
answers to FAQ items can be edited and deleted right here in the Knowledge
Base. Knowledge is managed by a brand-specific book, and any member can freely
create and edit documents.
For more
information, check out our guide
Get closer with your customers!
This
is Knowledge Base.
Knowledge
Base is a place where you can build up knowledge that you can share with your
customers and colleagues. Knowledge Base is created as a space for creating
FAQs by collecting frequently asked questions from customers. Questions and
answers to FAQ items can be edited and deleted right here in the Knowledge
Base. Knowledge is managed by a brand-specific book, and any member can freely
create and edit documents.
For more
information, check out our guide
How to customize customer portal?
Customize
your customer portal to give show your brand identity and give your customers a
more personal experience.
There
are three steps to decorating a customer portal:
1. Go to the customer portal management page
to customize the customer portal.
2. Customize your customer portal from the
Customize design menu.
3. On the page, you can set images, themes,
colors, custom buttons, and more.
For
more information, check out our guide.
Creating categories
Categories
are the largest unit for managing documents.
Categories
can hold folders or documents.
There
are two ways to create a category:
1. Select “Knowledge” located in the top menu
bar
2. Select the “Brand book” from the Knowledge
Base home.
3. On the top of the page click Create new
> Category
Or
1. Select “Knowledge” located in the top menu
bar
2. Select the “Brand book” from the Knowledge
Base home.
3. On the left side menu select ▼ next to new a
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