We apologize for the inconvenience. If you find any bugs/errors in the game, please send them to our Support Team by clicking on the ""Contact Us"" button below. When sending your report, please provide as detailed a description as possible along with screenshots or videos for quicker verification. We highly appreciate your cooperation in this matter!

If the payment for the product purchased in the game has been made, but the product itself hasn't been received, please completely close the game and reenter. If the product is still not received, please provide the following information and submit an inquiry. ■ Unreceived Goods Request Form 1. Nickname/Account PlayerID: 2. Name of the Product/ Offer purchased: 3. Date of the Purchase 4. Order Number of the Purchase (Screenshot): ※ For payments made through the Play Store (Google), attach a rece

This is Knowledge Base.    Knowledge Base is a place where you can build up knowledge that you can share with your customers and colleagues. Knowledge Base is created as a space for creating FAQs by collecting frequently asked questions from customers. Questions and answers to FAQ items can be edited and deleted right here in the Knowledge Base. Knowledge is managed by a brand-specific book, and any member can freely create and edit documents.    For more information, check out our guide

Currently, in-game products can be purchased through App Store and Google Play Store. Due to differences in payment methods, we ask for your kind understanding that immediate assistance may be difficult.   ■ For the payments that were declined or rejected:  1. Force close the game and reenter in a stable network environment  2. Check and troubleshoot the account & payment info on the CS Pages of Stores.  - Play Store (AOS) Customer Center: https://support.google.com/googleplay/?hl=en#topic=33642

Customize your customer portal to give show your brand identity and give your customers a more personal experience.    There are three steps to decorating a customer portal: 1.     Go to the customer portal management page to customize the customer portal.  2.     Customize your customer portal from the Customize design menu.  3.     On the page, you can set images, themes, colors, custom buttons, and more.   For more information, check out our guide.