Hello. This is GM Tristan.
We'd like to express our sincere gratitude to all of you who have supported and cherished “Unknown Knights.”
It hasn’t always been a smooth journey, but thanks to your love and encouragement, we were able to share many happy moments together.
However, after long and careful consideration, and a comprehensive review of our internal operations and service sustainability, we have made the difficult decision to terminate the service effective Dec 10, 2025.
We sincerely apologize to all the Knights who believed in and waited for Unknown Knights until the very end.
Please refer to the details below for information regarding the service termination schedule and refund procedures.
■ Game Service Termination Schedule
- Payment service suspension and market download block: Nov 10th, 2025,06:30(UTC)
- Game service termination: Dec 10th, 2025 06:30(UTC)
- Community and customer support closure: Dec 31st, 2025 06:00(UTC)
■ Refund Procedures
Due to the termination of the service, items purchased during a specific period will be eligible for refunds. If you made purchases within the period below, please follow the steps outlined to request a refund.
- Refund application period: Nov 10th, 2025 ~ Dec 31st, 2025
- Refund eligibility: Purchases made between Oct 10th, 2025, and Nov 10th, 2025
▶ Purchases made on the Play Store
- Account info (UID/Nickname):
- Purchase Date:
- Purchased Item:
- Order Number: (Please provide or attach the order number starting with GPA-)
▶ Purchases made on the App Store
- Please apply for a refund through the App Store Customer Support Center.
- App Store Customer Support Center: reportaproblem.apple.com
※ Notice
- Free in-game currency, items that have already been used, and purchases made outside the designated refund period are not eligible for refunds.
- Further assistance won’t be available after the designated refund application period.
- Refund processing methods may vary depending on the payment platform, so please review the details carefully before submitting your request.
We will do our best to be joyfully remembered in your memories until the last moment.
Thank you.