[FAQ] HeroAssemble
HeroAssemble
FAQ
FAQ
Account & Linking
I would like to know the UID of the account.
Lost my guest account. How can I find it?
How do I delete the game account?
I forgot the ID/PW of the linked account.
I changed devices, how do I sign in on my new device?
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Installation Inquiries
What are the minimum system requirements for the game?
Can't download or install the game.
Insufficient storage is indicated during installation/update.
I don't see an update button in the Store.
The game frequently glitches and crashes.
Game Features
I'd like to change my nickname!
Can I create duplicate nicknames?
How many characters long can a nickname be?
I got a hero, where do I check it out?
I want to grow my hero, how do I do that?
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In-app Purchases
Payment was made but the product was not delivered.
I would like to request a refund.
Can't purchase items from the Store. (payment error) I keep getting payment failed message.
I want to prevent unintended payments (Android)
Bugs & Troubleshooting
How to join the Community?
I'd love to give you feedback on the game!
I found a bug in the game. Where should I report it?