Folders are category sub-items that are used to further manage documents.

There are two ways to create a category: 

1.     Select “Knowledge” located in the top menu bar

2.     Select the “Brand book” from the Knowledge Base home.

3.     On the top of the page click Create new > Folder

Or

1.     Select “Knowledge” located in the top menu bar

2.     Select the “Brand book” from the Knowledge Base home.

3.     On the left side menu select ▼ next to new article button > New folder