If your account has been restricted, you may have been banned from the game for violating the in-game policy and rules. 

To find out more about the reason for the access restriction, please contact us with the following information.  

■ Necessary details for inquiry

1. your nickname/UID: 

2. related screenshots (required): (Temporary access restriction pop-up window that appears when entering the game) 

3. Click on [Contact Us] and submit your inquiry.