Please uninstall the game first, then reinstall it and run it.
 
 If you are still unable to access the game, please proceed to the troubleshooting steps.
 
  [Troubleshooting]
  1. Close all background apps on your phone
 2. Delete the game app
 3. Reboot your phone device
 4. Reinstall the app
 
 If the problem persists despite the above method, please contact us with the required information.
 
 [Required Information]
1. UID or Nickname
2. OS version
 3. Game version
 4. Device information