If you have made a purchase of an item you don’t want,
you can contact Customer Service within 7 days for cancellation (refund).
If you want to cancel (refund) your purchase,
then please go to Customer Service menu and make 1:1 inquiry.
Please note that refund is not possible in case of the following:
1. No Refund declared item.
2. 7 days have passed since the date of purchase.
3. In case of a package item, a portion is already used.
4. Monthly subscription.
5. Item that is applied immediately upon purchase.
6. If there is bonus for purchase item, and you have used the bonus item/effect.
[Purchase Inquiry]
- Details:
- Date/Time:
- CUID or Nickname:
- App Market:
- Purchased Item & Price:
- Order Number:
- Attach screen capture image of purchase receipt: