Item was not given after payment. | FortressSaga
FortressSaga FAQ Payment
Item was not given after payment.

[Required Information]
 
 1. Screenshot of nickname and user ID (=number, English combination) (available in the in-game settings menu or profile)
 2. Payment product order receipt for each platform
  
 ▶ Android / Google Play Store
 ※ Capture the date, product name, price and GPA number so that you can check it
 Example of order number) GPA.3333-1111-2222-33333
 Google Receipt Verification Link: https://payments.google.com/payments/home
 
 ▶ iOS / Apple App Store
 ※ Capture the date, product name, price and payment status so that you can check it
 App Store -> Profile -> Account -> Purchase History
 
  * If the item is not paid after payment, you must contact the customer center.
 * Game use may be restricted when payment is canceled in the market.
 

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